Short version: We collect only the information needed to provide and improve ChatBot. We do not sell your personal data.
1) Who we are
Haugstrup holding ApS (“we”, “us”, “our”) operates ChatBot (the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Service.
2) Information we collect
2.1 Information you provide
- Account details (e.g., name, email) when you sign up or contact us.
- Content you submit to the Service (only what you choose to provide).
2.2 Information collected automatically
- Device and usage data (e.g., IP address, browser type, pages viewed, timestamps).
- Approximate location (derived from IP address) for security and analytics.
- Cookies or similar technologies (see “Cookies” section below).
2.3 Information from third parties (optional)
If you log in using a third-party provider, we may receive basic profile information that you authorize the provider to share (such as your name, email, and a provider user ID).
3) How we use information
- Provide, operate, and maintain the Service.
- Authenticate users and keep accounts secure.
- Respond to inquiries and provide customer support.
- Monitor and improve performance, reliability, and user experience.
- Comply with legal obligations and enforce our terms.
4) Sharing and disclosure
We may share information in these situations:
- Service providers: hosting, analytics, customer support tools (they process data on our behalf).
- Legal: if required by law or to protect rights, safety, and security.
- Business transfers: in connection with a merger, acquisition, or sale of assets.
We do not sell your personal information.
5) Data retention
We keep personal data only as long as necessary for the purposes described in this policy, including to comply with legal requirements. You can request deletion as described below.
6) Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
7) Cookies
We may use cookies and similar technologies for essential functionality (like keeping you logged in) and for analytics. You can control cookies through your browser settings. If you disable cookies, some parts of the Service may not function properly.
8) International transfers
If you access the Service from outside the country where our servers are located, your data may be transferred and processed in another country. Where required, we use appropriate safeguards for cross-border transfers.
9) Your rights
Depending on your location, you may have rights such as:
- Access, correct, or delete your personal data.
- Object to or restrict certain processing.
- Data portability (where applicable).
- Withdraw consent where processing is based on consent.
- Lodge a complaint with your local data protection authority.
To exercise your rights, contact us using the contact details provided on the Service. We may need to verify your identity before fulfilling requests.
10) Children’s privacy
The Service is not intended for children under 13 (or the age required by local law). We do not knowingly collect personal data from children. If you believe a child provided us data, contact us so we can delete it.
11) Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Effective date” above. Continued use of the Service after changes means you accept the updated policy.